Skip to main content

Frequently Asked Questions

Concise answers about the product, accounts, pricing, and safe use.

Product and workflow

MediVox transcribes a consultation or dictation and generates a structured journal note. The healthcare professional always reviews and adjusts the note before it is used.

No. You remain responsible for clinical quality, approving the journal note, and transferring it to the organization’s record system according to local procedures.

Light covers transcription and a basic medical record. Standard adds a medical dictionary, letters, dictation, referrals, patient information, and meeting summaries.

Accounts and pricing

Choose “Create account”. You are taken directly to MediVox V4 and identify yourself with BankID or BuyPass. No contact form is required.

The free plan includes all features and three generations per day, with up to 24-hour storage and no commitment.

MediVox Gratis is NOK 0. With a 12-month agreement, Light is NOK 299 and Standard is NOK 599 per month. Without commitment, the prices are NOK 349 and NOK 649. VAT is included. Enterprise is priced on request.

Privacy and responsibility

Audio and temporary processing data are retained for up to 24 hours. Retention of generated text follows the selected service and agreement.

The healthcare provider is normally the data controller for patient information. MediVox normally acts as the data processor under the data processing agreement.

Yes. The organization must clarify the legal basis, patient information, data processing agreement, risk assessment, access, and clinical review procedures.

Still need an answer?

Create an account and get started on your own. Contact us if you have questions or need help.

We use cookies for necessary functionality and traffic analysis. Read more.